Servicing the Christchurch and greater Canterbury area since 2015, our team at Estate Matters has vast experience and provides a caring and professional service. We specialise in deceased estates, relocations to retirement accommodation and downsizing to smaller properties. We sell on your behalf, donate or recycle household items and prepare the house for sale in a timely manner with an eye to maximising value. We are happy to provide you with an obligation free estimate of our costs, including the likely timeframe involved.
When the decision has been made to relocate to retirement accommodation, it can be difficult to decide what to take and what to let go of. It can be hard when family members do not live locally and are unable to help you. We liaise with family members and our industry partners, (for example agents, removal people,) to ensure that your relocation goes smoothly.
When you have lost a loved one and it is time to decide what to do with the family home, the task can appear daunting. Often, we live elsewhere, or we simply do not have the time or practical resources to disperse the household items and prepare the house for sale. Estate Matters provides a comprehensive range of services to help you.
Who we are
Rachel and Phillippa have been good friends for many years. We established Estate Matters in 2015 and have been involved in a countless number of house clearances. We have relocated numerous clients in their transition to retirement accommodation.
As industry leaders, we have had first-hand experiences of the challenges inherent in arranging the dispersal of a lifetime of memories and assets. We realise that we have a very important responsibility to ensure this process is caring, smooth and as stress-free as possible. Our philosophy is to treat the family member and home as if they are our own.
I have a background in sales and marketing and have worked for international and national companies. I have been involved in many non-profit organisations at grassroots level as well as serving as a Board member on Primary and Intermediate School Board of Trustees and Canterbury Plunket Board. I love walking into a house and seeing how I can add value for our clients.
I have worked for 25 years in public service and understand the core aspects of customer service and providing a personal experience to the public. I get a huge amount of satisfaction in helping our clients. Often our clients are overwhelmed and in need of a helping hand. Providing that personal touch is my commitment to you.
We provide a caring service to many clients in various situations; deceased estates, hoarding, downsizing a decluttering. We are proud to be part of the Eldercare Network NZ which allows us to be kept up to date with services in Older Persons Health. We have had numerous family members from within New Zealand and internationally use our trusted service.
If you are a family member, executor of the estate, trustee, lawyer or social worker, please contact us to discuss your needs, we are here to help. Use our experience to your advantage.